The Agreement. The term “Agreement” collectively refers to these Terms and Policies, the OnDoc Compensation Plan, and the OnDoc Business Entity Addendum (the Business Entity Addendum is only applicable to Members who enroll as a business entity, in their current form and as may be amended in the future at the Company’s discretion. Independent Members shall be referred to herein as “Members.” OnDoc, LLC shall be referred to as “OnDoc” or the “Company.” Any promises, representations, offers, or other communications not expressly set forth in the Agreement are of no force or effect.
W-9 Form Required. Your Status as an OnDoc independent Member is temporary. You must submit a properly completed IRS Form W-9 to OnDoc within 30 days from the date of your application. Failure to submit a W-9 will result in the cancellation of your OnDoc business. You will have 30 days from the date that notice is posted to submit your properly completed W-9 to OnDoc at email@example.com. If you do not submit your W-9 within such time, your OnDoc business will be placed on suspension and you will not be eligible to earn additional commissions or to operate your OnDoc business. If you fail to submit your W-9 within sixty days from the date on which the W-9 notice is posted in your Back Office, your OnDoc business will be cancelled.
Adherence to the Agreement. Members must comply with the Agreement. If you have not yet reviewed the Terms and Policies at the time you execute this Agreement, they are posted in your Member Back-Office. You must review the Terms and Policies within five days from the date on which you execute this Agreement. If you do not agree to the Terms and Policies, your sole recourse is to notify the Company and cancel your OnDoc Agreement. Failure to cancel constitutes your acceptance of the Terms and Policies. You must be in good standing, and not in violation of the Agreement, to be eligible for bonuses or commissions from OnDoc.
Amendments to the Agreement. The Company reserves the right to amend the Agreement at its discretion. Amendments shall be effective 30 days after notice and publication of the amended provisions in each Member’s Back-Office, but amendments shall not apply retroactively to conduct that occurred prior to the effective date of the amendment. If you do not agree to any amendments, your sole recourse is to cancel your OnDoc Agreement.
Members’ Rights. Members for OnDoc, LLC., (hereinafter “OnDoc, “):
- Have the right to sell, and solicit orders for, OnDoc products in accordance with these Terms and Policies. It is within the exclusive right of OnDoc to accept or reject orders submitted by Members;
- Have the right to enroll others as OnDoc Members;
- If qualified, have the right to earn commissions pursuant to the OnDoc Compensation Plan.
Independent Contractor Status. Members are independent contractors and not employees, partners, legal representatives, or franchisees of OnDoc, Inc. Members are solely responsible for paying all expenses they incur, including but not limited to travel, food, lodging, secretarial, office, long distance telephone and other business expenses. MEMBERS SHALL NOT BE TREATED AS An OnDoc EMPLOYEE FOR FEDERAL OR STATE TAX PURPOSES. OnDoc is not responsible for withholding and shall not withhold or deduct FICA, or taxes of any kind from Members’ compensation. Members are not entitled to workers compensation or unemployment security benefits of any kind from OnDoc.
Assignment of Rights and Delegation of Duties. Members may not assign any rights under the Agreement without the prior written consent of OnDoc, Inc. Any attempt to transfer or assign the Agreement without the express written consent of OnDoc renders the Agreement voidable at the option of OnDoc and may result in termination of your OnDoc business.
If the assets of OnDoc, or a controlling ownership interest in OnDoc, is transferred to a third party, OnDoc may assign its rights and delegate its duties and obligations under the Agreement to such third party as part of the sale or transfer.
Waiver. Any waiver by either Party of any breach of the Agreement must be in writing and signed by an authorized agent of the Party against which the waiver is asserted. Any waiver of a breach by a Party shall be a one-time waiver only and shall not operate or be construed as a waiver of any subsequent breach.
Waiver of Right of Publicity. Members grant OnDoc an irrevocable license to reproduce and use their name, photograph, video, personal story, testimonial, and/or likeness in its advertising or promotional materials, including but not limited to use in online forums. Members waive all claims for remuneration for such use and all rights to inspect or approve all draft, beta, preliminary, and finished material.
Minimum Age. Persons under age 18 may not be Members and no Member shall knowingly recruit or sponsor, or attempt to recruit or sponsor, any person under age 18.
Severance. If any provision of the Agreement, in its current form or as amended, is held void or unenforceable, only the void or unenforceable portion(s) of the provision shall be severed from the Agreement and the remaining provisions shall remain in effect. The severed provision shall be reformed so that it is in compliance with the law and reflects the purpose of the original provision as closely as possible. The existence of any claim or cause of action of a Member against OnDoc shall not constitute a defense to OnDoc’s enforcement of any term or provision of the Agreement.
Term and Renewal of an OnDoc Business. The term of this agreement is one year (subject to prior cancellation pursuant to the Terms and Policies).
A participant in this multilevel marketing program has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the company at its principal business address or via the Member’s Back-Office.
Maryland Residents: A participant may cancel the contract for any reason within 3 months after the date of receipt of goods or services first ordered; upon cancellation, the Company shall repurchase the goods; and the repurchase price shall be at least 90% of the original price paid by the participant.
Puerto Rico Residents: You may cancel this Agreement at any time within 90 days from the date of enrollment, or at any time upon showing the Company’s noncompliance with any of the essential obligations of the distribution contract or any act or omission by the Company adversely affecting the interests of the dealer in the development of the market of the properties or services. Your cancellation must be sent to the Company in writing and sent via registered mail. If you cancel under these conditions, the Company shall: (a) Reacquire the total of the products that you purchased from the Company which are in your possession and in good condition at a price of not less than ninety percent (90%) of their original net cost; (b) Return to you not less than ninety percent (90%) of the original net cost of any services that you acquired from the Company; (c) Return 90% of any sum paid by you for the purpose of participating in the business.
General Conduct. Members shall safeguard and promote the good reputation of OnDoc and its products, and must avoid all illegal, deceptive, misleading, unethical or immoral conduct or practices, and must exhibit high moral character in their personal and professional conduct. Members shall not engage in any conduct that may damage the Company’s goodwill or reputation. While it is impossible to specify all misconduct that would be contrary to this provision, and the following list is not a limitation on the standards of conduct to which Members must adhere pursuant to this section, the following standards specifically apply to Members’ activities:
- Deceptive conduct is always Members must ensure that their statements are truthful, fair, accurate, and are not misleading;
- If a Member’s OnDoc business is cancelled for any reason, the Member must discontinue using the OnDoc name, and all other OnDoc intellectual property, and all derivatives of such intellectual property, in postings on all Social Media, websites, or other promotional material.
- Members may not represent or imply that any state or federal government official, agency, or body has approved or endorses OnDoc, its program, or products.
- Members must not engage in any illegal, fraudulent, deceptive, or manipulative conduct in their business or their personal lives that, in the Company’s sole discretion, could damage the Company’s reputation or the culture that exists within the field sales force.
Social Media. In addition to meeting all other requirements specified in these Terms & Policies, should a Member utilize any form of social media in connection with her OnDoc business, including but not limited to blogs, Facebook, Twitter, Linkedin, YouTube, or Pinterest, the Member agrees to each of the following:
- Members are responsible for the content of all material that they produce and all of their postings on any social media site, as well as all postings on any social media site that they own, operate, or control.
- Members shall not make any social media postings, or link to or from any postings or other material that is sexually explicit, obscene, pornographic, offensive, profane, hateful, threatening, harmful, defamatory, libelous, harassing, or discriminatory (whether based on race, ethnicity, creed, religion, gender, sexual orientation, physical disability, or otherwise), is graphically violent, is solicitous of any unlawful behavior, that engages in personal attacks on any individual, group, or entity, or is in violation of any intellectual property rights of the Company or any third party.
- No product sales or enrollments may occur on or through any social media site. To process sales or enrollments, a social media site must link only to the Member’s OnDoc replicated website, OnDoc’s corporate website or an official OnDoc corporate social media page.
- Any social media site that is directly or indirectly operated or controlled by a Member that is used to discuss or promote OnDoc’s products, or the OnDoc opportunity may not link to any website, social media site, or site of any other nature that promotes the products, services, or business program of any direct selling company other than OnDoc.
- During the term of this Agreement and for a period of 12 calendar months thereafter, a Member may not use any social media site on which they discuss or promote, or have discussed or promoted, the OnDoc business or OnDoc’s products to directly or indirectly solicit anyone for another direct selling or network marketing program (collectively, “direct selling”).
- During the term of the Agreement and for 12 calendar months after the cancellation of a Member’s business for any reason, a Member shall not take any action on any social media site on which they discuss or present, or have discussed or presented, OnDoc’s products or the OnDoc business that may reasonably be foreseen to draw an inquiry from OnDoc’s Members relating to the Member’s other direct selling business activities or products. Violation of this provision shall constitute a violation of the nonsolicitation provision in Policy
- If a Member creates a business page on any social media site to promote or relates to OnDoc, its products, or opportunity, the page may not promote or advertise the products or opportunity of any other network marketing business other than OnDoc and its products. If the Member’s OnDoc business is cancelled for any reason or if the Member becomes inactive, the Member must deactivate the page.
- Members shall respect the privacy of other social media users. Members shall not engage in abusive social media practices including but not limited to harvesting or trolling for connections, shaming or bullying others.
Member Web Sites, Mobile Applications and Collateral Sales Tools. Members may/may not create their own websites or mobile applications, and other collateral sales tools to promote their OnDoc business or OnDoc’s products and services (websites, mobile applications and collateral sales tools shall be collectively referred to as “Tools.” Official OnDoc supplied Tools are the only online forum through which OnDoc products may be sold and new OnDoc Member enrollments may be transacted (prohibited online forums include, but are not limited to, Members’ external websites, online auctions and classified listings). Notwithstanding the foregoing, Members may create one website to promote their OnDoc business and OnDoc products, but such website must comply with the following:
- Tools may not take and/or process product or service orders, sales or enrollments.
- Any external website (or mobile app) must be directed to the Member’s replicated website to process sales and/or enrollments.
- The Tools must clearly and conspicuously identify the Member who is using the Tools and must clearly and conspicuously disclose that he/she is an OnDoc Independent Member, and that the Tools are not OnDoc’s corporate Tools.
- Upon cancellation of an independent Member’s OnDoc Agreement for any reason, the former Member must immediately discontinue using the Tools and/or making them available to other Members;
- The Tools must exclusively promote OnDoc’s products and OnDoc’s opportunity;
- The Tools must comply with all provisions of these Terms & Policies;
- Prior to going live with Tools, the Member must submit a drafts of the Tools (or a beta site in the case of a mobile app or external website) to the Company for review and receive the Company’s written authorization to use the website. Following approval, any amendments to the Tools must also be submitted to the Company and receive written approval before going live.
OnDoc reserves the right to rescind approval for any approved website, and Members waive all claims against OnDoc, its officers, directors, owners, employees, and agents for damages, expenses, costs, or remuneration of any other nature arising from or relating to such rescission.
Approved Tools will be posted in the Members’ Back-Offices and will be made available to all Members free of charge. The Member who submitted the Sales Tool to the Company waives all claims to remuneration for such use and grants OnDoc an irrevocable license to use the Sales Tools, and to allow OnDoc to provide the Tools to other Members free of charge, as the Company deems appropriate.
Trademarks and Copyrights. The name “OnDoc” and other names as may be adopted by the Company are proprietary trade names, trademarks and service marks of OnDoc. The Company grants Members a limited license to use its trademarks and trade names in promotional media for so long as the Member’s Agreement is in effect. Upon cancellation of a Member’s Agreement for any reason, the license shall expire and the Member shall immediately discontinue all use of the Company’s trademarks and trade names. Under no circumstances may a Member use any of OnDoc’s trademarks or trade names in any email address, website domain name, social media handle, social media name or address, or in any unapproved Sales Tools.
OnDoc commonly puts on live and recorded events as well as webinars and telephone conference calls. During these events Company executives, Members, and guests appear and speak. The content of such events is copyrighted material that is owned exclusively by the Company. Members may not record company functions for any reason, whether such event is live, a webinar, via conference call, or delivered through any other medium.
In addition, Company produced Sales Tools, videos, audios, podcasts, and printed material is also copyrighted. Members shall not copy any such materials for their personal or business use without the Company’s prior written approval.
Sales Outlets. To support the Company’s direct selling distribution channel and to protect the independent contractor relationship, Members agree that they will not sell OnDoc products in any wholesale, warehouse, or discount establishment, or any online auction or buy-sell site (including but not limited to eBay) without prior written approval from OnDoc. Notwithstanding the foregoing, Members may display and sell OnDoc products at professional trade shows.
Service-Related Establishments. Members may promote and sell OnDoc products in service-related establishments. A service-related establishment is one whose primary revenue is earned by providing personal service rather than by selling products. Such establishments include offices of doctors, dentists and other health professionals; health clubs or fitness centers; beauty salons; and any other business where customer use of the establishment is controlled by membership or appointment. OnDoc reserves the right to make the final determination as to whether an establishment is service-related or is a proper place for the sale of its products.
Change of Sponsor. The only means by which a Member may legitimately change his/her sponsor are by:
- Voluntarily canceling his/her OnDoc business in writing and remaining inactive for six (6) full calendar months. Following the six calendar month period of inactivity, the former Member may reapply under a new sponsor. The Member will lose all rights to his/her former downline organization upon his/her cancellation; or
- Submitting a written request to the Company at _________________ for a change of sponsor. The Member requesting the transfer must also submit written and signed transfer authorization forms from his/her immediate _____ upline Members.
Waiver of Claims. In cases wherein a Member improperly changes his/her sponsor, OnDoc reserves the sole and exclusive right to determine the final disposition of the downline organization that was developed by the Member in his/her second line of sponsorship. MEMBERS WAIVE ANY AND ALL CLAIMS AGAINST ONDOC, ITS OFFICERS, DIRECTORS, OWNERS, EMPLOYEES, AND AGENTS THAT RELATE TO OR ARISE FROM OnDoc’s DECISION REGARDING THE DISPOSITION OF ANY DOWNLINE ORGANIZATION THAT DEVELOPS BELOW A MEMBER WHO HAS IMPROPERLY CHANGED HIS/HER SPONSOR.
Product Claims. Members must not make claims, including but not limited to testimonials, about OnDoc’s products or services that are not contained in official OnDoc literature or posted on OnDoc’s official website.
Weight Loss Testimonials. If a Member makes a weight loss testimonial in connection with OnDoc’s products, the Member must adhere to each of the following:
- The Member making the testimonial must clearly and conspicuously disclose that he/she is an independent Member for OnDoc;
- The testimonial must be true and accurate, and must disclose all additional material information that impacted his/her weight loss (g., changes in lifestyle or exercise habits, use of diet pills, etc.);
- The testimonial must clearly and conspicuously disclose the generally expected results for those who go on the OnDoc program. The generally expected results are posted on the OnDoc website;
- No testimonial may be made relating to use of the Company’s products and their impact on the any weight-related illness suffered by the individual making the testimonial, including but not limited to diabetes claims and cholesterol reduction claims.
Income Claims. When presenting or discussing the OnDoc opportunity or Compensation Plan to a prospective Member, Members may not make income projections, income claims, income testimonials, or disclose their OnDoc income (including, but not limited to, the showing of checks, copies of checks, bank statements, or tax records), or the income of any other OnDoc Member. Nor may Members make “lifestyle” income claims. A “lifestyle” income claim is a statement or depiction that infers or states that the Member is able to enjoy a luxurious or successful lifestyle due to the income they earn from their OnDoc business. Examples of prohibited lifestyle claims include, but are not limited to, representations (either through audio or visual medium) that a Member was able to quit his/her job, acquire expensive or luxury material possessions, or travel to exotic or expensive destinations.
Compensation Plan and Program Claims. When presenting or discussing the OnDoc compensation plan, you must make it clear to prospects that financial success in OnDoc requires commitment, effort, and sales skill. Conversely, you must never represent that one can be successful without diligently applying themselves. Examples of misrepresentations in this area include, but are not limited to:
- It’s a turnkey system.
- The system will do the work for you.
- Just get in and your downline will build through spillover.
- Just join and I’ll build your downline for you.
- The Company does all the work for you.
- You don’t have to sell anything.
- All you have to do is buy your products every month.
The above are just examples of improper representations about the compensation plan and the Company’s program. It is important that you do not make these, or any other representations, that could lead a prospect to believe that they can be successful as a Member without commitment, effort, and sales skill.
Media Inquiries. Members must not interact with the media regarding the OnDoc business or products. All inquiries from the media, including radio, television, print, online, or any other medium, shall be directed to OnDoc’s marketing department.
Nonsolicitation. OnDoc Members are free to participate in other network marketing programs. However, during the term of this Agreement and for one year thereafter, with the exception of a Member’s personally sponsored downline Members, a Member may not directly or indirectly Recruit other OnDoc Members for any other network marketing business. The term “Recruit” means the direct or indirect, actual or attempted, sponsorship, solicitation, enrollment, encouragement, or effort to influence in any other way, another OnDoc Member to enroll or participate in another network marketing opportunity. This conduct constitutes Recruiting even if the Member’s actions are in response to an inquiry made by another Member or customer.
If a Member is engaged in another network marketing program, it is the responsibility of the Member to ensure that his or her OnDoc business is operated entirely separate and apart from all other businesses and/or Network Marketing programs. To this end, the Member must not:
- Display OnDoc promotional material, sales aids, or products with or in the same location as, any non-OnDoc promotional material or sales aids, products or services (Pinterest and similar social media sites are exempt from this provision).
- Offer the OnDoc opportunity, products or services to prospective or existing customers or Members in conjunction with any non-OnDoc program, opportunity or products.
- Offer, discuss, or display any non-OnDoc opportunity, products, services or opportunity at any OnDoc-related trunk-show, meeting, seminar, convention, webinar, teleconference, or other function.
Confidential Information. “Confidential Information” includes, but is not limited to, the identities, contact information, and/or sales information relating to OnDoc’s Members and/or customers: (a) that is contained in or derived from any Members’ respective Member Back-Office; (b) that is derived from any reports issued by OnDoc to Members to assist them in operating and managing their OnDoc business; and/or (c) to which a Member would not have access or would not have acquired but for his/her affiliation with OnDoc. Confidential Information constitutes proprietary business trade secrets belonging exclusively to OnDoc and is provided to Members in strict confidence. Confidential Information shall not be directly or indirectly disclosed to any third party nor used for any purpose other than Member’s use in building and managing his/her Independent OnDoc business.
Handling Personal Information. If you receive Personal Information from or about prospective Members or customers, it is your responsibility to maintain its security. You should shred or irreversibly delete the Personal Information of others once you no longer need it. Personal Information is information that identifies, or permits you to contact, an individual. It includes a customer’s, potential customers, Members and prospective Members’ name, address, email address, phone number, credit card information, social security or tax identification number and other information associated with these details.
Product Inventory & Bonus Buying. Members may not carry an inventory of OnDoc products for resale. All products are direct shipped from the Company to the customer. In addition, bonus buying is strictly prohibited. Bonus buying is the purchase of merchandise for any reason other than bona fide resale or use, or any mechanism or artifice to qualify for rank advancement or maintenance, incentives, prizes, commissions or bonuses that are not driven by bona fide product purchases by end user consumers for actual use.
Limitations on Member and Household Businesses. Members may own, operate, control, or have an interest in, only one OnDoc business, and there may be only one OnDoc business in a household. A “household” is defined as spouses or couples, and dependent children of one or both spouses or couples, living in the same home of the spouses or member of the couple, as well as dependent children of either spouse or member of the couple, while attending school away from home.
Actions of Third-Parties. If a third party acting on behalf of, or with the active or passive assistance or knowledge of a Member engages in conduct that would be a violation of the Agreement, the conduct of the third-party may be imputed to the Member. “Knowledge” of misconduct is not limited to actual knowledge. If a Member engages in acts or omissions that the Member knows or SHOULD KNOW will enable a third party to violate this Agreement if such action was taken by the Member, the Member shall be deemed to have knowledge of the violation.
Tampering with Product Packaging. OnDoc products must be sold in their original packaging. Members shall not alter the original packaging or labeling.
Negative Comments. Complaints and concerns about OnDoc should be directed to the customer Service Department. Members must not disparage, demean, or make negative remarks to third parties or other Members about OnDoc, its owners, officers, directors, management, other OnDoc Members, the Marketing and Compensation plan, or OnDoc’s directors, officers, or employees. Disputes or disagreements between any Member and OnDoc shall be resolved through the dispute resolution process, and the Company and Members agree specifically not to demean, discredit, or criticize one another on the Internet or any other public forum.
Sales Receipts. Members must provide their retail customers that purchase merchandise directly from the Member with two copies of an official OnDoc sales receipt at the time of the sale and advise them of the three day right to rescind the transaction, which is set forth on the receipt. Members must maintain all retail sales receipts for a period of two years and furnish them to OnDoc at the Company’s request. Sales receipts can be downloaded in PDF format from OnDoc.com/forms. Retail customers who purchase from a Member’s replicated website need not be provided with a sales receipt as the receipt will automatically be sent by the Company via email at the time the order is placed.
Adjustment to Bonuses and Commissions. Compensation stemming from product sales is fully earned when the applicable return, repurchase, and chargeback periods applicable to product sales have all expired. If a product is returned to OnDoc for a refund or is repurchased by the Company, or a chargeback occurs, the compensation attributable to the returned or repurchased product(s) will be recovered by the Company. Unearned compensation will be deducted, in the month in which the refund is issued or the chargeback occurs and continuing every pay period thereafter until the commission is recovered, from the upline Members who received bonuses and commissions on the sales of the refunded products. Likewise if it is the responsibility of a Member to issue a refund to a customer, but OnDoc issues the refund, the Company may deduct the amount refunded to the customer from the Member’s subsequent bonuses and commissions.
OnDoc reserves the right to withhold or reduce any Member’s compensation as it deems necessary to comply with any garnishment or court order directing OnDoc to retain, hold, or redirect such compensation to a third party.
Return of Merchandise and Sales Aids by Members Upon Cancellation or Termination. Within 30 days from the cancellation or termination of a Member’s Agreement, the Member may return products and Sales Tools that he or she personally purchased from OnDoc within 12 months prior to the date of cancellation (the one-year limitation shall not apply to residents of Maryland, Massachusetts and Wyoming and Puerto Rico) so long as the goods are in currently marketable condition and are returned to the Company within 30 days from the date of the Member’s cancellation or termination. Upon the Company’s timely receipt of returned goods and confirmation that they are in currently marketable condition, the Member will be reimbursed 90% of the net cost of the original purchase price(s). Shipping and handling charges will not be refunded. If the purchases were made through a credit card, the refund will be credited back to the same account. Goods are in “currently marketable condition” if they are unopened and unused and packaging and labeling has not been altered or damaged. Merchandise that is clearly identified at the time of sale as nonreturnable, closeout, discontinued, or as a seasonal item, or which has passed it commercially reasonable usable or shelf-life, is not in currently marketable condition. Back Office and Replicated website fees are not refundable except as may be required under applicable state law.
Montana Residents: A Montana resident may cancel his or her Member Agreement within 15 days from the date on which this application is submitted and may return his or her sales kit within such time and is entitled to a full refund for the sales kit and for any other consideration he/she paid within such time period to participate in the program.
Louisiana, Massachusetts and Wyoming Residents: If you cancel your Member Agreement, upon receipt of your written request, OnDoc will refund 90% of the costs you have incurred to participate in the program during the current year.
Satisfaction Promise. If you’re not completely happy with your OnDoc purchase, you may return your item(s) for a refund within 30 days for a full refund (less shipping). This satisfaction promise is not applicable to sale items, display items and business supplies and starter kits.
Other Cancellation Rights. Customers, Preferred Customers and newly enrolled Associates have three business days within which to cancel their initial purchase and obtain a full refund. Residents of Alaska have five business days and residents of North Dakota age 65 and over have 15 days to cancel and receive a full refund. An explanation of these rights is explained on the sales receipt.
Disciplinary Sanctions. Violation of the Agreement, any illegal, fraudulent, deceptive or unethical business conduct, or any act or omission by a Member that the Company reasonably believes may damage its reputation or goodwill, may result in the suspension or termination of the Member’s OnDoc business, and/or any other disciplinary measure that OnDoc deems appropriate to address the misconduct. In situations deemed appropriate by OnDoc, the Company may institute legal proceedings for monetary and/or equitable relief.
Members agree to indemnify OnDoc for any and all costs, expenses, consumer reimbursements, fines, sanctions, damages, settlements or payments of any other nature that OnDoc incurs resulting from or relating to any act or omission by Member that is illegal, fraudulent, deceptive, negligent, unethical, or in violation of the Agreement. OnDoc may elect to exercise its indemnification rights through withholding any compensation due the Member. This right of setoff shall not constitute OnDoc’s exclusive means of recovering or collecting funds due OnDoc pursuant to its right to indemnification.
Effect of Cancellation. A Member whose business is cancelled for any reason will lose all Member rights, benefits and privileges. This includes the right to represent yourself as an Independent OnDoc Member, to sell OnDoc products and services and the right to receive commissions, bonuses, or other income resulting from his/her own sales and the sales and other activities of the Member and the Member’s former downline sales organization. There is no whole or partial refund for tangible sales kits that are not currently marketable, Member Back-Office, replicated website or renewal fees if a Member’s business is cancelled.
Voluntary Cancellation. A participant in this network-marketing plan has a right to cancel at any time, regardless of reason. Cancellation must be submitted in writing to the Company at its principal business address or by cancelling his/her business through the Member Back-Office. The written notice must include the Member’s signature, printed name, address, and Member I.D. Number. If a Member is also on the autoship program, the Member’s autoship order shall continue unless the Member also specifically requests that his or her customer autoship Agreement also be canceled. A Member may also voluntarily cancel his/her OnDoc business by failing to renew the Agreement on its monthly/annual anniversary date or by withdrawing consent to contract electronically.
Cancellation for Inactivity. If a Member fails to earn a commission for six consecutive months, his/her Member Agreement and OnDoc business will be cancelled for inactivity. If a Member is also on the customer autoship, the Member’s autoship order shall continue unless the Member also specifically requests that his or her autoship order also be canceled. The buyer shall then be classified as a retail customer.
Business Transfers. Members in good standing who wish to sell or transfer their business must receive OnDoc’s prior written approval before the business may be transferred. Requests to transfer a business must be submitted in writing to the Compliance Department at firstname.lastname@example.org. It is within OnDoc’s discretion whether to allow a business sale or transfer, but such authorization shall not be unreasonably withheld. However, no business that is on disciplinary probation, suspension, or under disciplinary investigation may be transferred unless and until the disciplinary matter is resolved. Prior to transferring a business to a third party, the Member must offer OnDoc the right of first refusal to purchase the business on the same terms as negotiated with a third party. The Company shall have ten days to exercise its right of first refusal.
Transfer Upon a Member’s Death. A Member may devise his/her business to his/her heirs. Because OnDoc cannot divide commissions among multiple beneficiaries or transferees, the beneficiaries or transferees must form a business entity (corporation, LLC, partnership, etc.), and OnDoc will transfer the business and issue commissions to the business entity. In the case of a business transfer via testamentary instrument, the beneficiary of the business must provide OnDoc with certified letters testamentary and written instructions of the trustee of the estate, or an order of the court, that provides direction on the proper disposition of the business. The beneficiary must also execute and submit to the Company an OnDoc Member Agreement within 30 days from the date on which the business is transferred by the estate to the beneficiary or the business will be cancelled.
Business Distribution Upon Divorce. OnDoc is not able to divide commissions among multiple parties, nor is it able to divide a downline organization. Consequently, in divorce cases, any settlement or divorce decree must award the business in its entirety to one party. OnDoc will recognize as the owner of the business the former spouse to who is awarded the business pursuant to a legally binding settlement agreement or decree of the court. The former spouse who receives the OnDoc business must also execute and submit an OnDoc Member Agreement within 30 days from the date on which the divorce becomes final or the business will be cancelled.
Dissolution of a Business Entity. OnDoc is not able to divide commissions among multiple parties, nor is it able to divide a downline organization. Consequently, in the event that a business entity that operates an OnDoc business dissolves, the owners of the business entity must instruct the Company on the identity of the proper party who is to receive the business. The OnDoc business must be awarded to a single individual or entity that was previously recognized by the Company as an owner of the business entity; the Company cannot divide the business among multiple parties or issue separate commission payments. If the business entity wishes to sell or transfer its OnDoc business, it must do so pursuant to policy 49. In addition, the recipient of the OnDoc business must also execute and submit an OnDoc Member Agreement to the Company within 30 days from the date of the dissolution of the business entity or the OnDoc business will be cancelled.
Inducing Members to Violate the Agreement. Members shall not directly or indirectly induce, encourage, or assist another Member to violate the Agreement.
Reporting Errors. If a Member believes that OnDoc has made an error in his/her compensation, the structure or organization of his/her genealogy, or any other error that impacts the Member’s income, he/she must report it to the Company in writing within 60 days from the date on which the mistake occurred. While OnDoc shall use its best efforts to correct errors reported more than 60 days after the date of the error, OnDoc shall not be responsible to make changes or remunerate Members for losses for mistakes that are reported more than 60 days after the mistake occurs.
International Activities. Members may not sell OnDoc products or conduct business activities of any nature in any foreign country that the Company has not announced is officially open for business.